Blogs

Conversational IVR

How is Conversational IVR Helping to Automate the Contact Center?

Enterprises are grabbing every single opportunity in exploring proficient methods to deliver a promising customer service experience. Because enterprises recognized customer experience / customer engagement as a significant competitive differentiator, and customer service plays a vital role in defining that experience. According to the research, 61% of the customers stopped doing business with a brand because of poor …

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Conversational Automation

Conversational AI in Fast-Moving Consumer Goods (FMCG)

The digitalization that occurred in the last few decades has disrupted every phase of our lives. You cannot deny the fact that, along with our lives, digitalization has rapidly transformed the way business does. I think everyone has gone to traditional brick & mortar shops and experienced real-world shopping experience. But, the digital revolution has …

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Conversational Automation

How can Conversational Automation help your Employee become Productive?

An employee is one of the key assets of the enterprise. The productivity of employees is directly proportional to enterprise success. Employee productivity can craft or shatter the success of an enterprise. Employee productivity is a little like breathing. It is very crucial in keeping your company alive & blooming. Since the past decade, enhancing …

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conversational ai for HR

Impact of Conversational AI on Human Resource Management

Conversational AI is transforming every facade of modern society, and it is changing how individuals loom their workplace experiences. As of now, most of the leading enterprises understood the impact of conversational AI and started implementing in their workforce demographics, business models, and altering experiences anticipated by employees and customers. In an organization, every team …

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Conversational AI for Healthcare

Conversational AI in Healthcare Improves Patient Engagement and Efficacy

Conversational AI is offering many conveniences across various industries, and the healthcare sector is one that is much gained from it. Healthcare plays a vital role in the life of every individual. As individuals, we have the most significant stake in our care rather than others. One-third of us feel much confident that we can …

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voice based conversational ai

How can Voice-Based Conversational AI Help you Improve your Business?

Business is a complex entity. You exactly need to know about the components on which business actually works. Business is built upon the strong foundation of internal elements, external elements, operational structure, and intangible things. Among these four components, you can introduce your Voice-Based Conversational AI. Keep on reading to know more about these components …

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