Automate Support with Conversational AI for Retail & Ecommerce
Conversational AI in retail is rapidly changing the way how retail industries interact with their customers on a daily basis.
Deliver Engaging and Interactive user experience with Conversational Commerce
24/7 Shopping Cart Assistant
With NLP and NLU, AI Chatbots interact more conveniently and are accessible to customers. The bot assists the user in adding items to their cart, searching for products, getting product recommendations, and completing their purchases.
Voice-Controlled interfaces to automate customer support operations
Real-time Intent Analysis by Monitoring Conversations
Utilizing conversational commerce AI, we can analyze conversations in real-time to detect consumer trends and intents. This enables us to give you actionable insights that can assist you in making more informed business decisions.
Automate end-to-end user journeys with WhatsApp Commerce
Virtual Product Demonstrations through Video Conferencing
Connect buyers with products they want to buy with our Multilingual Capabilities
Engage your customers to experience the convenience of shopping through conversation.
Discover the Power of Conversational Commerce
Personalized Recommendations
Conversational commerce provides personalized recommendations to customers based on their browsing and purchase history. This can help customers discover products that they may be interested.
Delivery Tracking
Automated notifications or updates are sent to users via the chat platform, making the process more convenient and seamless.
In-chat payment integration
Enabling customers to enter their payment information and complete the transaction in the same chat session in a secure and safe manner.
Live chat support to provide post-purchase assistance
Providing effective post-purchase assistance with live chat makes it easy for customers to get the help they need and respond quickly and efficiently to their inquiries.
Monitoring e-commerce support conversations
Our AI Machine regularly reviews and analyses customer interactions with support representatives to ensure that customer concerns are handled effectively and efficiently.
Reduce cart abandonment rates
Conversational commerce creates an engaging shopping experience for customers by providing information about available promotions or discounts to increase conversions and reduce cart abandonment rates.