Blogs

Importance of NLP & NLU Across All Customer Service Channels

Natural Language Processing(NLP) and Natural Language Understanding(NLU), along with other technologies like big data analytics form the core part for providing great Conversational experiences. Highlights: Understanding different Customer Service Channels NLU and NLP Explained How NLP and NLU help to improve your customer service channels Though these technologies have been there for many years, it is …

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Conversational AI for Hyper-Personalized Customer Conversion

Blogs / By Swati

Huge volumes of traffic coming to your site is good but is only useful when a high percentage of them actually convert and do what you want them to do. So, along with focusing on bringing a huge volume of traffic to the site, it is also important to have a solid customer conversion strategy …

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Automate Customer Service with Conversational AI in E-Commerce

Blogs / By Swati

Thanks to the internet, the world is more connected than ever before and businesses can easily reach their customers through the network. With more and more people using the internet to access the services, the demand for a better experience and problem resolution is increasing at a pace that it might be hard for businesses …

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Multilingual Voice Assistants: The Future of Conversational Customer Engagement

Blogs / By Swati

As the internet is a global phenomenon and your current and potential customers are spread virtually the entire globe, localization is an important factor to consider. If you localize your website in a better way, you have more chances for reaching out to a wide range of people in a way they prefer and appreciate. …

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Why will Conversational AI be More Popular in the Future?

Blogs / By Swati

Today we are surrounded by technology and gadgets. Our day starts with snoozing or if not lazy then turning off the alarm. Throughout the day numerous times, we check our mobile phone without any particular reason. Now Technology has become an essential commodity for all of us. This technology when introduced in the business as …

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Cognitive Conversations Leads The Latest Innovations In AI

Blogs / By Devender

Conversations have been the most dominant ways humans interact with one another over the past thousands of years. Suppose you are a tech person and regularly follow technology updates. In that case, you must observe a notable change in conversational abilities between humans and machines from the past three to five years. Highlights: Cognitive Conversations …

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Five Ways Pragmatic AI Is Being Used Today

Blogs / By Devender

It is nearly not viable to overlook the hype about Artificial Intelligence and its potential to impact enterprise performance. Apart from the optimism about AI potential, every industry enterprise integrates the technology to enhance in various ways. We are in search of the best use of the technology to sail within the chaotic marketplace. When …

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How Conversational AI Helps Sentiment Routing For Successful Customer Engagement

Blogs / By Devender

Every human being (customer) is a unique entity and their feelings too. I think most of you agree with my above statement, right! “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” By Maya Angelou As an enterprise, every day, your business …

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Reasons Why Conversational Automation Is The Future Of Customer Service

Blogs / By Devender

Are you an enterprise offering customer service for your solutions? If so? Did you ever cross-check, if your customers are satisfied with the quality of service you provide? Over the past two decades, enterprises have become smart at providing efficient customer service. Even though some of these enterprises shifted from a traditional process to automation …

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Augmented Intelligence: The Right Mix Of Human Intelligence and AI

Blogs / By Devender

We are listening a lot about AI, that has become the need of the hour and some feel it to be relatively new tech. But, AI is not new. Many have been working on the conceptualization of artificial intelligence since the 18th century. Artificial Intelligence is quickly stirring from a fascinating technology to a prevailing …

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Importance of NLP & NLU Across All Customer Service Channels

Conversational AI for Hyper-Personalized Customer Conversion

Automate Customer Service with Conversational AI in E-Commerce

Multilingual Voice Assistants: The Future of Conversational Customer Engagement

Why will Conversational AI be More Popular in the Future?

Cognitive Conversations Leads The Latest Innovations In AI

Five Ways Pragmatic AI Is Being Used Today

How Conversational AI Helps Sentiment Routing For Successful Customer Engagement

Reasons Why Conversational Automation Is The Future Of Customer Service

Augmented Intelligence: The Right Mix Of Human Intelligence and AI

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What we offer

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Resources

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Blogs

Want to transform your business communications?Try Nuacem AI

Why Nuacem?

AI Suite

Solutions

Resources

Company

Legal

Be in the Know

Contact

For General Enquiry

For Sales

Contact

For General Enquiry

For Sales

Be in the Know

Want to transform your business communications?
Try Nuacem AI