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conversational ai for ux

AI-powered Virtual Assistant: An Economic Opportunity for Enterprises

The change is inevitable, and it provides immense opportunity for developing new & innovative things. Now, most individuals and enterprises are shifting from a touch user interface to the new age of voice commands (Intelligent digital and virtual assistants). The time virtual assistants came into existence, they are mainly (virtual personal assistants) confined for personal …

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conversational ai for ux

Conversational AI Reduces Friction In The User Experience

These days’ enterprises started to realize the importance of the user experience, and now it became a boardroom conversation. The reason is, the enterprises offering an outstanding customer experience service are reaching new heights with high ROI. Based on research, 86% of customers have clogged reaching out to other enterprises due to bad user experience. …

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Conversational IVR

How is Conversational IVR Helping to Automate the Contact Center?

Enterprises are grabbing every single opportunity in exploring proficient methods to deliver a promising customer service experience. Because enterprises recognized customer experience / customer engagement as a significant competitive differentiator, and customer service plays a vital role in defining that experience. According to the research, 61% of the customers stopped doing business with a brand because of poor …

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Conversational Automation

Conversational AI in Fast-Moving Consumer Goods (FMCG)

The digitalization that occurred in the last few decades has disrupted every phase of our lives. You cannot deny the fact that, along with our lives, digitalization has rapidly transformed the way business does. I think everyone has gone to traditional brick & mortar shops and experienced real-world shopping experience. But, the digital revolution has …

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Conversational Automation

How can Conversational Automation help your Employee become Productive?

An employee is one of the key assets of the enterprise. The productivity of employees is directly proportional to enterprise success. Employee productivity can craft or shatter the success of an enterprise. Employee productivity is a little like breathing. It is very crucial in keeping your company alive & blooming. Since the past decade, enhancing …

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conversational ai for HR

Impact of Conversational AI on Human Resource Management

Conversational AI is transforming every facade of modern society, and it is changing how individuals loom their workplace experiences. As of now, most of the leading enterprises understood the impact of conversational AI and started implementing in their workforce demographics, business models, and altering experiences anticipated by employees and customers. In an organization, every team …

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