Use Cases
AI-Powered Chatbots for WhatsApp Business
Business Conversations Simplified using AI-Powered WhatsApp Chatbot
50M
More than 50 million Business using WhatsApp Business Services to support their customers by facilitating interaction with them.
61%
of customers prefer to communicate with businesses via WhatsApp instead of Phone Calls and Emails.
175M
Every day, over 175 million people contact a business using WhatsApp Business across the world.
Redefining Customer Engagement with WhatsApp Chatbot powered by Artificial Intelligence
All in one place
Provides the data requested by the customers like invoices, claim status, requests, appointments and much more just within the chat without having to navigate to multiple media (channels/Platforms)
Support Customers 24×7
Interacts instantly with the customers round the clock providing answers or solutions to their queries and requests while handling multiple requests simultaneously hassle-free
Lead Generation
Generates authentic leads as customers land on the Whatsapp Business Chat landing page; generates more leads through customers as they can forward offers and products to their contacts.
Automated Notifications
Notifies and reminds customers about their payments, bill dues, balance updates, orders, delivery, returns and other requests through push notifications and in-app notifications.
Personalised Product Recommendations
All you have to do is take advantage of the moment when the customer is already speaking with you and use interactive images, gifs, and videos of the products to offer purchase recommendations and personalised user interaction.
Post-Sale Support
AI-enabled WhatsApp chatbot provides instant assistance for a better after-sales experience by sending reminders about order status, suggesting related products, collecting feedback etc.
Integrated Business FAQs
For a better FAQ user experience, the Whatsapp bot automatically responds to frequently asked questions, gives quick and straightforward solutions, and keeps your support team focused on solving critical problems.
Loyalty programs
Using a WhatsApp chatbot, the loyalty program can be fully automated, with users receiving point balances and reward reminders via WhatsApp.